Posted Tue Oct 22, 2013 at 05:55 PM PDT by Tom Landy
Disney wants to make right a very minor audio glitch on the Diamond Edition Blu-ray.
According to the studio, 'The Little Mermaid' Blu-ray has a minor audio sync error resulting from a pair of switched shots during Ariel's "Part of your World."
To begin the exchange process, call Walt Disney Studios Entertainment Guest Relations at 1-800-723-4763 (888-877-2843 in Canada) or submit a message online here.
The disc exchange is free and Disney requires disc specific details as well as a mailing address to issue a prepaid return label to send in the defective disc. The entire exchange process is estimated to take between 4-8 weeks.
The latest news on all things 4K Ultra HD, blu-ray and Gear.