Posted Wed Sep 12, 2018 at 12:25 PM PDT by Steven Cohen
Customers can earn credit toward new models by trading in their old Denon products.
Got your eye on Denon's new flagship 13-channel AVR-X8500H A/V Receiver, but don't have an extra $4,000 on hand to pull the trigger with? Well, fret not! There's actually a way to help reduce the cost of new Denon gear.
Per a tip from HDD reader Judd Weisgal, it turns out that Denon offers a handy trade-in program for its products, allowing users to upgrade to new models for a discounted price. Though the company's website does not appear to make any mention of this feature, the program can be initiated via a call to Denon's customer service at 201-762-6665.
In order to be eligible for a trade-in, users must have a Denon product that is less than 5 years old. Likewise, customers must have a valid receipt from the original purchase. After calling customer service, Denon will then email eligible users an upgrade letter with more details. Corporate will then decide the exact value of the trade-in when being applied to the purchase of a new Denon model.
As an example, Judd Weisgal was kind enough to offer details on his own experience with the program. After calling customer service, Weisgal was assigned a sales rep who continued the rest of the process via email. He was then able to trade in his 1.5-year-old AVR-X6200W for $2,000 worth of credit (the same price he paid when it was originally bought) toward the purchase of a new AVR-X8500H ($4,000), bringing the total down to $2,000. In addition, Denon also paid for the shipping costs of the old unit and the new unit.
Exact offers will of course vary depending on the models being traded in and the new items being purchased, but interested parties looking to upgrade their Denon gear should definitely give the program a shot!
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