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Fox Offers 'Speed' Replacement Discs
Fri Dec 01, 2006 at 03:58 PM ETTags: Fox (all tags)
Due to technical issues preventing playback on Samsung Blu-ray players, Fox Home Entertainment has announced a replacement disc program for its 'Speed' Blu-ray release.
As we reported yesterday, many consumers have been unable to play 'Speed' in Samsung's BD-P1000 Blu-ray player (both with and without the latest firmware upgrade).
Today we received official word from Fox Home Entertainment, confirming that there is a "technical glitch in a portion of the manufactured 'Speed' Blu-ray discs that only affects playback on Samsung players," and will be offering a corrected replacement version for anyone who purchased a defective copy.
Consumers wishing to exchange their defective 'Speed' disc can call 1-888-223-2369. The original defective disc needs to be sent to Fox. A replacement disc will then be sent at no extra charge, including reimbursement of any postage for shipping back the defective disc.
Note that we've been able to successfully play our copy of 'Speed' in other Blu-ray players aside from the Samsung, including Sony's PlayStation 3, and we'll be posting a full review of the disc soon.
See what people are saying about this story in our forums area, or check out other recent discussions.
- Earlier on High-Def Digest:
- Fox Hits Blu-ray 'Speed' Bump? (Nov 30, 2006)
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