Posted Wed Sep 7, 2011 at 01:00 PM PDT by Dick Ward
Customers are up in arms, but Netflix says the offending changes are a glitch in the system.
Folks are getting pissed. Netflix has made some very unwelcome changes in the last few months and now some members aren't able to stream to multiple devices at once. Even worse, depending on your love of sci-fi, the entire first season of 'Star Trek: The Next Generation' has just up and disappeared.
Netflix says that these aren't new policies or issues with contracts, but glitches in the system caused by the recent Latin America expansion. According to communications VP Steve Swasey, "No Netflix member is limited to less than two concurrent streams. A few Netflix members have heard differently from us, which is an error that we are correcting."
On the 'Star Trek' front, Netflix is a bit more jovial. "The Starship Enterprise has veered off course temporarily because of a blip in the system with the start of streaming in Brazil," says a spokesman. "We will welcome the Enterprise and her crew back shortly."
Source: Hacking Netflix
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