Paramount Recalls 'Jack Ryan' HD DVD

Posted Thu Oct 18, 2007 at 09:00 AM PDT by
jack ryan

Following reports of a packaging error, Paramount has issued a recall of its forthcoming HD DVD release of 'The Jack Ryan Collection.'

As we first reported Tuesday, early copies of the highly anticipated release found their way into consumers hands earlier this week, but fans who were initially delighted to snap up a sneak peek began noticing something strange as they dived into the four-disc set.

Despite the "Special Collector's Edition" label clearly stamped across the front cover of each disc in the set, and a list of bonus features promoted on the box art (including audio commentaries, featurettes, and more), no one was able to find the advertised supplementary material on any of the actual discs.

As these reports began to surface, fan reaction was swift and predominantly negative in our forums area, with most wondering how a mistake like this could slip by the studio.

Today, Paramount has issued a street delay for the disc, and is asking all retailers return their stock to the distributor. No new street date has been announced, and at press time it wasn't clear whether the studio is planning to ultimately release the existing barebones discs with new corrected packaging, or with new feature-packed discs. We'll let you know as more information comes in.

The text of Paramount's email to retailers follows below:

Please be advised that there are typographical errors on the packaging for the Jack Ryan Special Collector's Edition HD-DVD. The packaging inadvertently notes special features that are not on the HD-DVD. As a result, this product is being recalled and street date is being delayed.We ask that you do not sell or rent this product to consumers and that you stop shipments to additional destinations. A Paramount Home Entertainment Representative will contact you with an RA number to facilitate sending the product back to Paramount Home Entertainment's manufacturing facility. Returned product should include any unit previously shipped to retailers or other destinations as well as your on-hand inventory. We will provide further information on the availability of new product shortly. Should you have any further questions, please contact a Paramount Home Entertainment Representative. We apologize for any inconvenience this may have caused you.

Thanks to Shannon and Brian for the tip!

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Discs mentioned in this article: (Click for specs and reviews)
The Jack Ryan Collection (HD DVD)
Tags: Paramount, Technical Glitches (all tags)