Posted Thu Aug 2, 2012 at 07:00 AM PDT by Dick Ward
How's that for treating early adopters well?
We've all been there before. You've preordered a Blu-ray or a videogame or a piece of gear only to find out it's been delayed. You really have no choice but to wait longer and you never end up getting anything in the way of an apology. Google does things a little differently.
According to a statement by the company, pre-order customers will all be added to the preview program and will be sent a Nexus Q to them absolutely free. It's unclear whether this means that the customers will be refunded for their preorder and will get the device for free or that they'll be getting a second Nexus Q, but either way it's a great way to apologize for the issues.
The delay is, according to Google, to make the device better. Further specifics were not mentioned.
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