Playback Problems Reported on 'Silver Surfer,' 'Day After Tomorrow' Blu-ray Discs

Posted Thu Oct 4, 2007 at 08:00 AM PDT by
Fantastic Four: The Rise of the Silver Surfer [Blu-ray Box Art]

Two of the most eagerly anticipated next-gen releases in recent memory have hit a series of playback snags on select Blu-ray players, but a fix is said to be on the way.

As we've previously reported, 'Fantastic Four: Rise of the Silver Surfer' and 'Day After Tomorrow' (both released this past Tuesday) mark the first Blu-ray releases from Fox Home Entertainment following a six month sabbatical.

But while the discs have generally been well-received (our own Peter Bracke raved about the audio/video quality in his review of 'Silver Surfer'), what was initially a cause for celebration has become an exercise in frustration for some Blu-ray fans as incompatibility issues with some players have hindered playback of the discs.

The most severe problems have been reported on Samsung's BDP-1200 and LG's BH100, which are both said to be incapable of playing back the discs at all. Less catastophic issues (error messages and playback stutter) have been reported for Samsung's BDP-1000. The discs appear to play fine on all other Blu-ray players (including the PlayStation 3), although there have been varied reports of lengthy load times of up to two minutes on some players. (We experienced no issues with playback at all on the Sony PS3.)

It has been widely speculated that these issues stem from the use of BD+ copy protection on the two discs. We contacted Fox for comment, but so far there's no official word from the studio.

Calls placed to both Samsung and LG customer support revealed that both manufacturers are aware of the issue, and that both are working on firmware updates to correct it. Samsung promised a firmware update within "a couple" weeks, while LG said an update is expected in 3-4 days.

We'll keep you posted when/if any official statements are released by Fox or any of the manufacturers involved. In the meantime, we've set up a dedicated thread in our Forums area to discuss playback problems with both the 'Silver Surfer' and 'Day After Tomorrow' discs.

Stay tuned...

Discs mentioned in this article: (Click for specs and reviews)
Fantastic Four: The Rise of the Silver Surfer (Blu-ray)
The Day After Tomorrow (Blu-ray)
Tags: Fox, BD+, Technical Glitches (all tags)