Posted Tue Sep 24, 2013 at 12:00 PM PDT by Tom Landy
An audio glitch on Madonna's latest concert disc has prompted a recall in the US.
Interscope Records will be issuing a Blu-ray recall for 'Madonna: MDNA World Tour' released on Blu-ray on September 10 citing "an error in manufacturing that has compromised the 5.1 audio."
Madonna commented last week: "Yes and I'm absolutely horrified. My label is looking into it... trying to get to the bottom of it. It might be a case of old technology not working with new technology. Please be patient. I spent 6 months editing and doing the sound mix for the [Blu-ray], the last thing I want to hear is that the fans aren't getting the fruits of my labor."
This statement was also just released by the manufacturer:
Interscope Records would like to make consumers of Madonna's MDNA World Tour Blu-ray disc aware that the concert will be seen at its most optimal quality by properly adjusting the settings on your television to "Normal/Movie" mode rather than "Dynamic/Enhanced" mode.
Older Blu-ray players or those without a firmware upgrade may experience glitches when navigating the Blu-ray menu. Follow the manufacturer's instructions to upgrade firmware.
Due to an error in manufacturing that has compromised the 5.1 audio in the US, a full recall of the Blu-ray disc will be issued in the US. No other markets will be affected.
We apologize for this inconvenience.
A date for the re-release of corrected discs has not been set at this time.
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