'Star Trek: The Next Generation - Season 1' Blu-ray Disc Replacement Program

Posted Tue Jul 31, 2012 at 12:00 PM PDT by

The audio glitch that affects seven episodes has now been officially addressed by the studio.

CBS and Paramount have released a statement regarding the audio problem on a few of the discs in the 'Star Trek: The Next Generation - Season 1' set and are offering a speedy fix to the problem:

Dear Star Trek Fans, We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season 1 Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment. We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email phe.stng@bydeluxe.com for details regarding the replacement program. You may also call 1-877-DELUXE6 (877-335-8936) between 8am to 6pm Pacific, Monday-Friday. We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.

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Discs mentioned in this article: (Click for specs and reviews)
Star Trek: The Next Generation - Season 1 (Blu-ray)
Tags: Disc Announcements, Paramount (all tags)